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Fair Access Policy
To ensure fair Internet access for all HughesNet®
subscribers, HUGHES maintains a Fair Access Policy (FAP). This policy
establishes an equitable balance in Internet access for HughesNet
subscribers. Hughes assigns a download threshold to each service plan that
limits the amount of data that may be downloaded during a typical day. A
small percentage of subscribers who exceed this limit will experience a
temporary reduction of speed.
Explanation:
The Fair Access Policy is straightforward. Based on an analysis of
customer usage data, Hughes has established a download threshold for each
of the HughesNet service plans that is well above the typical usage rates.
Subscribers who exceed that threshold will experience reduced download
speeds for approximately 24 hours.
During this recovery period, the HughesNet service may still be used,
but speeds will be slower. Web browsing, for example, will be
significantly slower than subscribers’ normal browsing experience.
Subscribers will return to normal download speeds after the recovery
period as long as they minimize their bandwidth-intensive activities. If
they continue these activities during this recovery period, reduced
download speeds may continue beyond 24 hours.
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Home
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200 MB
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Pro
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300 MB
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ProPlus
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425 MB
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Elite
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500 MB
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ElitePlus
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500 MB
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ElitePremium
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500 MB
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Hughesnet |